Support

MS Gym Companion help.

Help with AI-assisted routines, workout tracking, Physical Therapy attendance, gentle reminders, Apple Health, and Apple Watch.

Does the app replace medical advice?

No. MS Gym Companion records routines and observations but does not diagnose MS, score medical readiness, or recommend treatment. Contact a qualified clinician with medical concerns.

How do AI-assisted routines work?

Copy the app’s starter prompt and any equipment context you choose into ChatGPT Health or another AI provider. Review the result there, then paste its finished JSON export into MS Gym Companion and review every exercise again before saving.

Is Apple Health or Apple Watch required?

No. Both are optional. The iPhone app remains useful without them, and you can change permissions or the default Watch-recording choice at any time.

What does the Physical Therapy feature do?

It records scheduled visits, arrival, and attendance. Your therapy team—not the app—directs, prescribes, and evaluates therapy exercises.

How do gentle reminders work?

You can choose local nudges for gym days, Physical Therapy days, appointments, or a daily step check-in. There are no missed-session messages, and you can pause all reminders without losing your choices.

Where are my routines and notes stored?

Workout records, machine details, Physical Therapy attendance, reminder choices, observations, and photos are kept locally in storage shared only by the app’s own iPhone, Apple Watch, widget, and share-extension components.

What should I include in a support email?

Include your iPhone model, iOS version, app version, and what you expected to happen. Please do not send private health details.

Still stuck?

Email support

Include your iOS and app versions and what you expected to happen. Please don’t send private health information.